Terms of Service

By using the Taiga.io web site ("Service"), or any services of Taiga Agile, LLC ("Taiga"), you are agreeing to be bound by the following terms and conditions ("Terms of Service"). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.

If Taiga makes material changes to these Terms, we will notify you by email or by posting a notice on our site before the changes are effective. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: Terms of Service

Violation of any of the terms below will result in the termination of your Account. While Taiga prohibits such conduct and Content on the Service, you understand and agree that Taiga cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

A. Account Terms

  • You must be 13 years or older to use this Service.
  • You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
  • You must provide your name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by one person - a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
  • You are responsible for maintaining the security of your account and password. Taiga cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
  • One person or legal entity may not maintain more than one free account.
  • You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).

B. API Terms

  • Customers may access their Taiga account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses Taiga, is bound by these Terms of Service plus the following specific terms:
  • You expressly understand and agree that Taiga shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Taiga has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
  • Abuse or excessively frequent requests to Taiga via the API may result in the temporary or permanent suspension of your account's access to the API. Taiga, in its sole discretion, will determine abuse or excessive usage of the API. Taiga will make a reasonable attempt via email to warn the account owner prior to suspension.
  • Taiga reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice.
  • C. Payment, Refunds, Upgrading and Downgrading Terms

    • All paid plans must enter a valid payment account. Free accounts are not required to provide payment account information.
    • An upgrade from the free plan to any paying plan will immediately bill you.
    • For monthly payment plans, the Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
    • When changing from a monthly billing cycle to a yearly billing cycle, Taiga will bill for a full year at the next monthly billing date.
    • All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
    • For any upgrade or downgrade in plan level while on a monthly billing cycle, the credit card that you provided will automatically be charged the new rate on your next billing cycle. For upgrades or downgrades while on a yearly plan, Taiga will immediately charge or refund the difference in plan cost, prorated for the remaining time in your yearly billing cycle.
    • Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Taiga does not accept any liability for such loss.

    D. Cancellation and Termination

    • You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides a simple no questions asked cancellation link.
    • All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.
    • If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
    • Taiga, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Taiga service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Taiga reserves the right to refuse service to anyone for any reason at any time.

    E. Modifications to the Service and Prices

    • Taiga reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
    • Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Taiga Site (taiga.io) or the Service itself.
    • Taiga shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

    F. Copyright and Content Ownership

    • We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by setting your pages to be viewed publicly, you agree to allow others to view your Content. By setting your repositories to be viewed publicly, you agree to allow others to view and fork your repositories.
    • Taiga does not pre-screen Content, but Taiga and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
    • You shall defend Taiga against any claim, demand, suit or proceeding made or brought against Taiga by a third-party alleging that Your Content, or Your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third-party or violates applicable law, and shall indemnify Taiga for any damages finally awarded against, and for reasonable attorney’s fees incurred by, Taiga in connection with any such claim, demand, suit or proceeding; provided, that Taiga (a) promptly gives You written notice of the claim, demand, suit or proceeding; (b) gives You sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that You may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases Taiga of all liability); and (c) provides to You all reasonable assistance, at Your expense.
    • The look and feel of the Service is copyright ©2014 Taiga Agile, LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Taiga.

    G. Data Privacy

    Customer shall ensure that any and all information or data, including without limitation, personal data, used by Customer in connection with the Agreement (“Customer Data”) is collected, processed, transferred and used in full compliance with Applicable Data Protection Laws (as defined below) and that it has all obtained all necessary authorizations and consents from any data subjects to process Customer Data. Customer shall adopt and maintain appropriate organizational, technical and security measures prior to any such collection, processing or transfer in order to protect against unauthorized access to or use of Customer Data. Customer shall immediately inform Taiga upon becoming aware of any breach within the meaning of Applicable Data Protection Law relating to Customer Data (a “Security Incident”) and to cooperate with Taiga in any investigation thereof and in the implementation of any measures reasonably required to be taken in response thereto. If required by Applicable Data Protection Laws, the parties will enter into standard contractual clauses under GDPR (as defined below) for the transfer of any Customer Data outside of the European Union. For purposes hereof: (a) “Applicable Data Protection Laws” means any applicable laws, statutes or regulations as may be amended, extended or re-enacted from time to time which relate to personal data including without limitation (i) prior to 25 May 2018, the EU Data Protection Directive 95/46/EC as transposed into EU Member State law; (ii) from and after 25 May 2018, GDPR and any EU Member State laws implementing the GDPR; and (iii) the e-Privacy Directive 2002/58/EC, as amended and as transposed into EU Member State law and any legislation replacing the e-Privacy Directive and (b) “GDPR” means the Regulation (EU) 2016/679 of the European Parliament and of the Counsel of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

    H. General Conditions

    • Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
    • Support for Taiga services is available in English and Spanish, via email.
    • You understand that Taiga uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
    • You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Taiga, or any other Taiga service.
    • You may use the Taiga Pages static hosting service solely as permitted and intended to host your organization pages, personal pages, or project pages, and for no other purpose. You may not use Taiga Pages in violation of Taiga's trademark or other rights or in violation of applicable law. Taiga reserves the right at all times to reclaim any Taiga subdomain without liability to you.
    • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Taiga.
    • We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
    • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Taiga customer, employee, member, or officer will result in immediate account termination.
    • You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
    • You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
    • You must not transmit any worms or viruses or any code of a destructive nature.
    • If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by Taiga) of other Taiga customers, we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption.
    • Taiga does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
    • You expressly understand and agree that Taiga shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Taiga has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third-party on the service; (v) or any other matter relating to the service.
    • The failure of Taiga to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Taiga and govern your use of the Service, superseding any prior agreements between you and Taiga (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under California law.

    Questions about the Terms of Service should be sent to support@taiga.io.

    Cookies

    Our lawyer, who is one tough cookie, and is himself obsessed with cookies, wants you to know that Taiga uses cookies. He's a simple-minded man, and requires obvious announcements like this. So here it is: our cookie policy, is best summarized by the Cookie Monster himself: "C is for Cookie and Cookie is for me."