Terms and Conditions

Last updated: September 2025

These terms and conditions (“Terms and Conditions”) explain the general terms that govern the access and use of the different websites, products and services offered by TAIGA CLOUD SERVICES, S.L., hereinafter referred to as “TAIGA”.

Our identification data are as follows:

Tax ID number: B16358178
Address: Calle Uruguay 15 - Entreplanta B, 36201, Vigo (Pontevedra), Spain.
Email address: support@taiga.io
Commercial registry information: T 4480, L 4480, F 122, S 8, H PO 73230, I/A 1

These Terms and Conditions are binding for anyone accessing or using our websites, products and services (“User”, “you”, “your”). By accessing or using our websites, products and services you acknowledge that you have read and agree to be bound by these Terms and Conditions, as well as by our Cookie Policy and, where applicable, by our Privacy Policy and by our Data Processing Addendum. Please, note that the applicable Cookie Policy, Privacy Policy and Data Processing Addendum will depend on the Taiga's Products & Services that you are accessing or using.

Additionally, depending on Taiga's Products & Services that you are accessing and using, certain particular conditions may apply. In such a case, the applicable particular conditions will be informed to you at the time of your subscription. In the event of conflict between these general Terms and Conditions and the particular conditions applicable to the specific Taiga's Products & Services you are accessing and using, the latter shall prevail.

In case Taiga and the User have agreed different terms on a separate document (such as purchase order), the terms of that separate agreement will prevail in the event of conflict with these Terms and Conditions.

1. CLOUD AND ON-PREMISE TAIGA'S PRODUCTS & SERVICES

We may offer Taiga's Products & Services both on a cloud and on an on-premise basis.
These Terms and Conditions apply to both our cloud and our on-premise Taiga's Products & Services. However, please note that on-premise Taiga's Products & Services may be subject to particular terms and conditions. In that case, any particular terms and conditions will be informed to you and/or separately agreed with you at the time of your subscription. Said particular terms and conditions will prevail in the event of conflict with these general Terms and Conditions.
Additionally, please note that Taiga's Products & Services may be built on open-source software (as further explained in Section 6) which may be freely accessible in one or more open-source repositories (for example, in the case of Taiga, you may find our open-source project [here]). On top of that open-source software, we have developed Taiga's Products & Services, which allow us to provide our Users with extra functionalities and services.

2. TYPES OF USERS.

Users of Taiga's Products & Services can be classified into different categories, depending on their role. You can find a broad description of the main roles and their major permissions below:
1. “Customer”: the Customer is a User that has acquired a free or a paid subscription to Taiga's Products & Services. The Customer is responsible for adding End Users to its different workspaces (for now Taiga projects) and for appointing Administrators for each of its workspaces. The Customer can be either a natural or a legal person, provided that they are acting in their professional capacity. When the Customer has acquired a paid subscription to Taiga's Products & Services, the Customer is also responsible for the payment of any related fee (as explained in Section 5).
2. “End User”: the End User is a User that has been added to a Customer's workspace or a specific project (for instance, when your employer subscribes to Taiga's Products & Services and adds you to a workspace, your employer will be, for the purposes of these Terms and Conditions, the Customer, while you will be an End User). As an End User, you acknowledge that you may be removed from a workspace or project by your Customer and/or by an Administrator. If you are removed from a project, you will no longer have access to it or to any of its content, including content that may have been uploaded by you (except in the event the project is a public project, in which case you may have access to certain information of the project).
3. “Administrator”: an Administrator is an End User that has been appointed by the Customer as having admin rights to a specific workspace.
Additionally, please note that each of the main roles described above may have small variations. By way of example, the Customer of a paid subscription may be referred to (for instance, on the dashboard of our tools and on our websites) also as an “Organization Owner”.
For the purposes of these Terms and Conditions, Customers, End Users and Administrators are collectively referred to as Users.

3. TYPES OF PROJECTS

Please, note that Taiga offers Users the possibility of creating public or private projects.
1. Public projects: when the User sets a project to be viewed as a public project, the User acknowledges and agrees that any third party (including third parties that do not hold a Taiga's Product User account) may access the project, see its content, and interact with the project repository. Taiga's Products & Services is not responsible for the use that said third parties may make of your public project contents and repositories (including, but not limited to, loss of data and information).
2. Private projects: private projects are only accessible to the Customer, Administrators, and all or part of the End Users. No other Users will be able to see or interact with the content of a private project, unless an Administrator overrides this default behavior and allows for partial public access to certain content, in which case, the above paragraph applies.

4. TERMS OF ACCESS

To access and use Taiga's Products & Services, you must be at least fourteen (14) years of age.
To acquire a paid subscription, you must be at least eighteen (18) years of age.
By accessing and using Taiga's Products & Services, you represent and warrant that you have the legal authority to bind yourself or the third-party on whose behalf you are acting (for instance, the entity or company you work for) to these Terms and Conditions.
Additionally, when acting on behalf of a third-party, you represent that you have the legal authority to make decisions (such as moving from a free subscription to a paid subscription, increasing the number of End Users, etc.) on behalf of said third-party.
In order to be able to fully access and use the functionalities of Taiga's Products & Services, you must register a User account.
Please, note that if you register a User account with an email address controlled by a third-party (such as a corporate email that is controlled by your employer), you acknowledge that you will be considered as an End User of that third-party. Said third-party will be able to request access to your User account and all the content and data of your User account, with or without prior notice to you and without any liability to Taiga.
You (and, where applicable, the third-party that, according to Section 4.6, has access to and control over your User account) are solely responsible for choosing a secure password, as well as for keeping said password (together with any other log-in information, such as your username) confidential. Your log-in information is non-transferable.
You (and, where applicable, the third-party that, according to Section 4.6, has access to and control over your User account) are solely responsible for any activity carried out through your User account, including any and all losses, damages, liability, expenses and attorneys' fees incurred by Taiga or a third party due to your use (or somebody else's use, whether authorized or non-authorized) of your User account.
If you become aware or suspect that a third party may be accessing your User account, you must promptly notify Taiga by sending an email to support@taiga.io Please, note that even if you had advised Taiga of an unauthorized use of your User account, Taiga shall not be liable for any loss, damages, liability, expenses or attorneys' fees arising out of or in connection with a third-party access or use of your User account.
You represent that, when registering a User account, you will provide truthful and up to date information and that you will not use a false identity or the identity of a third party.

5. FEES AND PAYMENT

General fees and payment rules
1. Although certain features of Taiga's Products & Services are available to Users at no charge, broader access to Taiga's Products & Services (which may include, by way of example, greater storage capacity, or a higher number of End Users and projects) may require the payment of a fee.
2. A User cannot hold more than one free subscription.
3. Fees are dependable on the type of subscription, as well as on other variables that Taiga may deem appropriate, including but not restricted to the number of Projects, the number of End Users that the Customer wishes to add to their workspace or the total storage usage by the Customer.
4. More information on the different types of subscriptions offered by Taiga and their respective prices is available in the following link.
5. Additionally, please note that certain features of Taiga's Products & Services may be available only upon a separate written agreement between the Customer and Taiga. In such scenarios, fees will be agreed between the Customer and Taiga.
6. Paid subscriptions are invoiced monthly or annually, depending on the subscription term chosen by the Customer and on whether the Customer subscribes for the cloud version, the on-premise version and any other offerings of Taiga's Products & Services.
7. The subscription fee is payable at the beginning of each subscription term.
8. Payments shall be made through the payment method the Customer chooses -from those we make available to the Customer- at the time of acquiring a paid subscription.
9. Amounts payable under these Terms and Conditions are non-refundable (not even in case of partial use), except as otherwise expressly set forth herein.
10. At the end of each subscription term, the subscription term may be automatically renewed, and the applicable fees may be automatically charged to the Customer, by means of the same payment method the Customer used for the last payment. For further details, please see section 8.
11. Fees are payable in the currency shown to the Customer when purchasing a paid subscription to any of the Taiga's Products & Services.
12. We reserve the right to modify the subscription fees at any time (by way of example, a free feature may become a paid feature, or a certain subscription fee may be increased or decreased). For Users who have an ongoing subscription, thirty (30) day's prior notice of any fees' modification will be given. Additionally, new prices will not apply until the beginning of the next subscription term.
13. All payments are processed through a third-party service provider. Taiga does not guarantee and is not responsible for the availability or accessibility of the payment platform, or for any failures, errors, or delays in payment not attributable to Taiga.
14. The Customer will pay all additional costs that may be applied to the transaction for any reason, including but not limited to currency exchange rates, value-added, duties or any other taxes and fees. Should any payment be subject to withholding tax by any government, the Customer shall reimburse Taiga for such withholding tax.
15. If the Customer requests an invoice, said invoice will be sent to the Customer in electronic form.
Fees and payment rules applicable to cloud Taiga's Products & Services
1. Subscription fees will be billed at the beginning of each subscription term.

6. INTELLECTUAL PROPERTY

General rules
1. At Taiga, we are aware of the importance of the open-source movement, and we firmly believe in the advantages it offers to the whole Internet and programming community. For that reason, most of the modules of Taiga's Products & Services are offered under an open-source licence. However, please, note that certain modules of Taiga's Products & Services are proprietary, and we offer them under our own licence.
Taiga's Intellectual Property Rights (for open-source modules)
1. Taiga's Products & Services open-source modules are licensed under open-source licences (such as Mozilla Public Licence 2.0 (MPL 2.0) and other licences endorsed by the Open-Source Initiative). Please note that, when accessing and using our open-source modules, you must comply with the terms of the corresponding open-source licence.
Taiga's Intellectual Property Rights (for non-open-source modules)
1. All the contents, features and functionalities, including but not limited to all information, software, source code, trademarks, databases, interface, images, text, video, audio, and structure, as well as the design, selection and arrangement thereof, of Taiga's Products & Services non-open-source modules are owned by Taiga or its licensors and are protected by copyright, patent, trade secret and other intellectual property rights. You undertake to respect all the intellectual property rights owned by Taiga and or our licensors.
2. Subject to your compliance with these Terms and Conditions (including the payment of any applicable fee), we grant you a limited, non-exclusive, non-sublicensable, and non-transferable to use and access our non-open-source Modules.
3. You may not reproduce, distribute, publicly communicate, or transform all or part of the contents of our non-open-source Modules (including their source code) for any purpose, commercial or otherwise.
4. You shall refrain from extracting and reusing all or part of the data and information contained in our non-open-source Modules. Among others, the User may not apply "screen-scraping" or similar techniques.
5. Any infringement of Taiga's intellectual property rights may constitute not only a breach of these Terms and Conditions but also a violation of copyright laws, trademark laws, privacy laws and publicity and communications regulations and statutes
User Content
1. You (or the Customer in which projects you are working) will remain the sole owner of the content you upload to Taiga's Products & Services.
2. Notwithstanding the foregoing, you grant Taiga (and all its authorized service providers) a worldwide, non-exclusive and non-transferable (except in the context of Taiga's business sale or transfer) licence to host, copy, access, process and transmit the content you upload to Taiga's Products & Services in order for Taiga to be able to: (i) provide you with the services and functionalities of Taiga's Products & Services; (ii) improve Taiga's Products & Services, including for analysing metadata related to the User's dashboard and generating statistics that allow Taiga to make Users recommendations on how to make the most of Taiga's Products & Services and improve their working efficiency. For the sake of clarity, we will only analyse metadata (such as the length of a task title, the number of Users assigned to a task, the size of the attachments, etc.), but we will not analyse the text and contents themselves (such as the name of the task title, the name of the Users assigned to a task, the content of an attachment, etc.).
3. You warrant that you have all rights and authorizations necessary to use any and all content that you upload to Taiga's Products & Services, and, in particular, any third-party personal data.
4. You are solely responsible and agree to defend, indemnify, and hold Taiga harmless (and its affiliates, employees, officers and directors) for any claim that the content or data uploaded to Taiga's Products & Services by you infringes third-party rights or any applicable law, or that has, for any other reason, caused injury to Taiga or any other third party.
5. If you provide any feedback (including any ideas and suggestion) to Taiga, you agree that Taiga will be free to use, disclose, reproduce, modify, sublicense, transfer, distribute and exploit said feedback in any manner and without compensating you.
6. Taiga does not pre-screen the content (including any data or feedback) uploaded by Users. Notwithstanding the foregoing, Taiga has the right (but not the obligation) to remove, in its sole discretion, any content that Taiga reasonably believes breaches this Terms and Conditions, any applicable law or any third-party rights.
Other Users' Content
1. When you access other Users' public projects, you agree to contribute to said public projects in good faith, which means that you shall refrain from accessing public projects with the sole purposes of boycotting them, making them useless or damaging them in any way.

7. USER OBLIGATIONS

By accessing or using Taiga's Products & Services the User undertakes to comply with the provisions of these Terms and Conditions as well as with any applicable law.
The following list includes some of the obligations that you, as a User, undertake to comply with, without prejudice to any other obligation that may be applicable to you under these Terms and Conditions and any applicable law:
1. Not to use Taiga's Products & Services in any manner that may cause damage, interruptions, inefficiencies, or defects in Taiga's Products & Services operation, or in your own or a third party's devices, including by using “bots” or other automated systems to send unreasonable requests to our servers.
2. Not to use Taiga's Products & Services for the transmission, installation or publication of any viruses, malicious code or other harmful programs or files, as well as not to use Taiga's Products & Services for spamming or mail bombing Taiga or any other third-party.
3. Not to use the Taiga's Products & Services for purposes contrary to good faith, good morals, and public order.
4. Not to access any section of Taiga's Products & Services or its connected systems, networks or servers, whose access is restricted.
5. Not to breach, or attempt to breach, the security or authentication measures of Taiga's Products & Services or any network connected to Taiga's Products & Services, or the security or protection measures inherent in the content offered on Taiga's Products & Services.
6. Not to replicate, reverse engineer, decompile or disassemble Taiga's Products & Services, except in those circumstances authorized by law. Please note that in the case of our open-source modules, where so required by the applicable open-source licence, Taiga will provide Users access to Taiga's Products & Services source code at no additional cost (subject to the terms of the relevant licence).
7. Fair use policy means not more data usage than 10x of the median. We reserve the right to limit your data usage.
The User undertakes to defend, indemnify, and hold Taiga harmless (and its affiliates, employees, officers and directors) for any judicial or extrajudicial claim, damage or penalty related to the User's obligations under these Terms and Conditions.

8. TERM AND CANCELLATION

Term and cancellation rules applicable to cloud Taiga's Products & Services
1. Each subscription term will automatically renew (and we may automatically charge the Customer the applicable fees) for additional subscription terms of equivalent length, unless the Customer decides to cancel the subscription prior to the expiration of the then-current Premium Subscription Term.
2. The User can cancel their subscription to Taiga's Products & Services at any time accessing their User account. Cancellation will take place immediatly. In the case of paid subscriptions, the non-consumed fees paid for the then-current subscription term will not be refunded to the Customer.
3. We have the right, in our sole discretion, to permanently or temporarily suspend your access to and use of Taiga's Products & Services (including our right to delete your User account), under the following circumstances: (i) for scheduled or emergency maintenance to Taiga's Products & Services, or any part thereof; (ii) in the event Taiga ceases to provide, for any reason, access or any of the services associated to Taiga's Products & Services; (iii) if we reasonably believe that you are using Taiga's Products & Services in violation of these Terms and Conditions or any applicable law; (iv) if we reasonably believe that your use of Taiga's Products & Services poses a security risk to us or to any third party; (v) if required by law enforcement or by a government agency, or otherwise in order to comply with applicable law or regulation; (vi) if you are using Taiga's Products & Services for purposes other than those specified in these Terms and Conditions; (vii) if you or the Customer responsible for your account fail to fulfil the payment obligations hereunder; or (viii) if your User account remains inactive for a continuous period of six (6) months or more, where “inactive” means no login to the account and no activity within any associated project during said period.
4. In addition to the above, if the User is using a free trial or free subscription to Taiga's Products & Services, Taiga may cancel the User's subscription at any time, with or without prior notice, and with no liability to Taiga.
5. Please note that upon expiration of the subscription term you will no longer have access to Taiga's Products & Services paid features. Additionally, if your User account is cancelled, blocked, or deleted by you or by us (under the circumstances stated in these Terms and Conditions), you may no longer have access to the information and data stored in or related to your User account.
6. In no event will any termination relieve the Customer of the obligation to pay any fees accrued or payable to Taiga.
7. The fact that Taiga prevents the User from accessing or using Taiga's Products & Services in accordance with the provisions of this Section shall not entail any liability for Taiga nor shall it entitle the User to make any kind of claim against Taiga, except for damages caused by Taiga's wilful misconduct, and provided that they are ruled by a court or tribunal.
Term and cancellation rules applicable to on-premise Taiga's Products & Services
1. Each subscription term will automatically renew (and we may automatically charge the Customer the applicable fees) for additional subscription terms of equivalent length, unless the Customer decides to cancel the subscription prior to the expiration of the then-current Premium Subscription Term.
2. The User can cancel their subscription to Taiga's Products & Services at any time accessing their User account. Cancellation will take place immediately. In the case of paid subscriptions, the non-consumed fees paid for the then-current subscription term will not be refunded to the Customer.
3. We have the right to terminate your subscription to Taiga's Products & Services under the following circumstances: (i) in the event Taiga ceases to provide, for any reason, access or any of the services associated to Taiga's Products & Services; (ii) if we reasonably believe that you are using Taiga's Products & Services in violation of these Terms and Conditions or any applicable law; (iii) if we reasonably believe that your use of Taiga's Products & Services poses a security risk to us or to any third party; (iv) if required by law enforcement or by a government agency, or otherwise in order to comply with applicable law or regulation; (v) if you are using Taiga's Products & Services for purposes other than those specified in these Terms and Conditions; or (vi) if you or the Customer responsible for your account fail to fulfil the payment obligations hereunder.
4. In addition to the above, if the User is using a free trial or free subscription to Taiga's Products & Services, Taiga may cancel the User's subscription at any time, with or without prior notice, and with no liability to Taiga.
5. Please, note that upon expiration of the subscription term you will no longer have access to Taiga's Products & Services paid features. Additionally, if your User account is cancelled, blocked, or deleted by you or by us (under the circumstances stated in these Terms and Conditions), you may no longer have access to the information and data stored in or related to your User account.
6. In no event will any termination relieve the Customer of the obligation to pay any fees accrued or payable to Taiga.
7. The fact that Taiga prevents the User from accessing or using Taiga's Products & Services in accordance with the provisions of this Section shall not entail any liability for Taiga nor shall it entitle the User to make any kind of claim against Taiga, except for damages caused by Taiga's wilful misconduct, and provided that they are ruled by a court or tribunal.
8. Upon termination of the subscription, the User must delete all copies of Taiga's Products & Services installed in their own or third-party servers.

9. FREE TRIALS

Taiga may offer free trials.
The term (usually, limited to thirty (30) days), features and particular conditions of free trials will be informed to the User prior to its subscription.
Unless otherwise stated in the free trial particular conditions, upon expiration of the free trial term, the subscription will automatically become a free subscription (and, therefore, the product functionalities and services will be limited to those available under free/basic subscriptions).

10. DATA PROTECTION

In order to have access to some functionalities of Taiga's Products & Services, and, in particular, in order to register a User account, you must provide certain data and information.
Additionally, Taiga's Products & Services may use cookies.
Taiga takes the utmost precautions when processing User's personal data.
For further information on how your data will be processed when you access and navigate through our websites and platforms, please visit our Cookies Policy.
If you are acting on behalf of a Customer, please note that the data you provide during the subscription process will be processed in accordance with our Privacy Policy. Additionally, by accessing and using Taiga's Products and Services you agree to our Data Processing Addendum (“DPA”). Our DPA specifies how we process the personal data of all End Users linked to a Customer's account.
Our Cookies Policy, our Privacy Policy and our DPA are incorporated by reference to these Terms and Conditions. Please, note that the applicable Privacy Policy and Cookies Policy will depend on the Taiga's Products & Services that you are accessing or using:
1. You may access Taiga's Privacy Policy here.
2. You may access Taiga's DPA here.
3. You may access Taiga's Cookies Policy here.

11. WARRANTIES AND LIMITATION OF LIABILITY

Taiga's Products & Services are provided “AS IS” and “AS AVAILABLE”.
Taiga's Products & Services are provided without warranty of any kind, whether express or implied. Taiga specifically disclaims any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
You will be solely liable for any damages caused to third parties due to your use (or inability to use) Taiga's Products & Services. Taiga shall be exempt from any liability in this regard, and you shall keep Taiga harmless from any claim arising in connection thereof.
Other than as expressly stated in these Terms and Conditions (or as provided by law), Taiga does not warrant and shall not be liable for: (i) the vulnerability of Taiga's Products & Services and/or the security measures adopted therein; (ii) the existence and/or transmission of viruses or other similar harmful components (you are responsible for implementing procedures and checkpoints that are adequate to guarantee your particular requirements for antivirus protection, as well as for maintaining a means external to Taiga for any reconstruction of any lost data that may be needed); (iii) the lack of accessibility, availability, usefulness or performance of Taiga's Products & Services; (iv) the unlawful access of a third party; (v) any compatibility problems between Taiga's Products & Services and the User's device; (vi) failures of Taiga's Products & Services caused by any type of technical or security failure affecting the servers of Taiga's third party service providers; and (vi) any other failure that hinders, delays or prevents the proper functioning of Taiga's Products & Services.
Unless otherwise required by applicable law, in no event will Taiga be liable to you or to any third party for any loss of profits, loss of data, or any indirect, special, incidental, punitive or consequential damages of any kind arising out of, or in connection with these Terms and Conditions or with your use (or inability to use) Taiga's Products & Services, even if Taiga has been advised or is otherwise aware of the possibility of such damages.
In no event will Taiga's total aggregate liability to you or to any third-party arising out of or in connection to these Terms and Conditions or to your use of (or inability to use) Taiga's Products & Services exceed the total amount of fees you (or, where applicable, your Customer) actually paid to Taiga during the twelve (12) months immediately prior to the accrual of the first claim.
In the event that the applicable law does not allow the limitation or exclusion of certain liabilities as set forth herein, our liability shall be limited to the maximum extension permitted by the applicable law.

12. CUSTOMERS' SPECIFIC DUTIES

In addition to any other term and obligation applicable to Users in general and to Customers in particular under these Terms and Conditions, the following terms shall apply to Customers:
1. In the event you are a Customer, you will be responsible for any damages caused by your workspaces' End Users' use (or inability to use) Taiga's Products & Services. Taiga shall be exempt from any liability in this regard, and you shall keep Taiga harmless from any claim arising in connection thereof.
2. You are responsible for promptly suspending the access of any End User who you or Taiga reasonably consider that is using Taiga's Products & Services in breach of these Terms and Conditions.
3. You represent that you are entitled to transfer the relevant data (and, in particular, any personal data, including your End Users' personal data) in order for Taiga and its service providers to lawfully use, transfer and process said data for the provision of the services related to Taiga's Products & Services.

13. CONDITIONS APPLICABLE TO THE USE OF TAIGA'S API

Taiga may allow Users to access the data of their User account via an Application Program Interface specifically provided by Taiga for this purpose (“Taiga's API”). Any use of the Taiga's API, including any use of the Taiga's API through a third-party product, is bound by these Terms and Conditions plus the following specific terms:
1. You expressly understand and agree that Taiga shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Taiga has been advised of the possibility of such damages), resulting from your use of the Taiga's API or third-party products that access data via the API.
2. You expressly understand and agree that Taiga's API may not be always available and that Taiga may discontinue access to its Taiga's API or modify the features of the Taiga's API at any time.
3. Abuse or excessively frequent requests to Taiga's Products and Services via the Taiga's API may result in the temporary or permanent suspension of your access to the Taiga's API. Taiga, in its sole discretion, will determine abuse or excessive usage of the Taiga's API. Taiga is not obliged to, but may warn you via email, before the suspension of your access to the Taiga's API.
4. You may not use Taiga's API with the aim of making certain data and functionalities of Taiga's Products & Services available to third-parties.
5. You may not use Taiga's API with the aim of developing a product or a service that is a competitor of Taiga's Products & Services.
6. Taiga reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the Taiga's API (or any part thereof) with or without notice.
7. Taiga's is currently offering access to the Taiga's API for free. Notwithstanding the foregoing, Taiga's reserves the right at any time to modify the conditions for access to and use of the Taiga's API. Among others, Taiga's may subject your access to the Taiga's API to the payment of a fee.

14. LINKS

Taiga's Products & Services may contain links to third-party sites. Taiga shall not be liable for any damage or loss caused or alleged to be caused by or in connection with the content or any other aspect related to said sites. Please note that your access and use of such third-party sites will be governed by said third-party own Terms and Conditions, privacy policy, cookies policy, and any other applicable terms.

15. USERS' COMMENTS AND INTERACTION

Some of Taiga's Products & Services' functionalities may allow Users to participate in chats, leave comments or interact with each other and/or with Taiga.
Users agree not to upload, distribute, or otherwise publish any content that is libellous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or which is in violation of third-party's copyright, trademarks or other proprietary rights.
Taiga reserves the right to remove any comments or interactions of the User in the event Taiga considers such comments or interactions to be in breach of these Terms and Conditions.

16. SUGGESTIONS AND COMPLAINTS

Any User who wishes to address a complaint, question or suggestion may do so by sending an email to support@taiga.io.

17. RESELLERS AND OTHER THIRD-PARTY PRODUCTS AND SERVICES

If you order a subscription to Taiga's Products & Services through a reseller, please, note that:
1. We will provide you Taiga's Products & Services under the conditions submitted by the reseller (for instance, the number of End Users and the type of subscription will be determined according to the order we receive from the reseller).
2. If you assign admin rights to said reseller, you will be responsible for the reseller's use of Taiga's Products.
3. We will receive the payments directly from the reseller.
4. We are only responsible for our obligation under these Terms and Conditions and are not bound by any other term and conditions communicated to you by the reseller.
5. We are not responsible for any promises made to you by the reseller or for the services provided to you by the reseller.
Additionally, if you decide to use Taiga's Products & Services together with any products and services provided by third parties (for instance, implementation, training and advisory services), we will not be responsible for any compatibility issue or for any other reason arising out of or in connection with your use of said third-party products and services.

18. NOTICES

We may send notices to you by e-mail, by posting them on the websites and/or dashboards of the different Taiga's Products & Services or by any other method we choose. Such notice will be effective on dispatch.
If you want to send notices to us, please use our physical address (C/ Uruguay, 15 - Entreplanta B 36201 Vigo, Pontevedra) or our email address (support@taiga.io). Such notice will be effective when received.

19. FORCE MAJEURE

For the purposes of these Terms and Conditions, a force majeure event means any event or occurrence beyond the reasonable control of Taiga, including a breakdown or interruption in public or private telecommunications networks, war, riots, disasters, strikes, civil disorder, terrorist acts, unforeseen events, fires, pandemics, explosions, or any action by the authorities, including any government regulation.
Taiga will not be liable for any failure, delay, or suspension in the performance of any of its obligations under these Terms and Conditions caused by a force majeure event.

20. MISCELLANEOUS

Taiga reserves the right to make, at any time and without prior notice, improvements, replacements or modifications to any functionality or content of Taiga's Products & Services, as well as to discontinue Taiga's Products & Services and its related services, with or without notice, and with no liability to Taiga.
No failure by Taiga to assert any right or provision under these Terms and Conditions will constitute a waiver of that right or provision, unless expressly stated in writing by Taiga.
Each provision of these Terms and Conditions will be enforceable separately. If any of these provisions are found by any court or competent authority to be illegal, invalid, or unenforceable, but it is legal, valid or enforceable if any part of it is so removed or amended, the provision in question shall be enforced with such removal or amendment as is necessary to make it legal, valid or enforceable and the remaining terms shall continue in full force and effect.
Taiga reserves the right to modify or amend these Terms and Conditions or any of our other policies or guidelines, at any time, upon notice to you. We may provide that notice in a variety of ways, including, without limitation, sending you an email or posting the revised Terms and Conditions on the websites and/or dashboards of the different Taiga's Products & Services. You acknowledge that your continued access or use of Taiga's Products & Services following such notice constitutes your acceptance of the modified Terms and Conditions. Notwithstanding the foregoing, changes in the subscription fees will be made in accordance with Section 5.
The original version of these Terms and Conditions is drawn up in English, and the English version of these Terms and Conditions shall prevail in the event of any conflict with any version of these Terms and Conditions or portion thereof that has been translated into another language (including Spanish).

21. APPLICABLE LAW AND JURISDICTION

These Terms and Conditions shall be governed by the Laws of Spain (both national Spanish laws and all EU applicable laws).
Where allowed by law, you and Taiga waive your/our own jurisdiction and agree to submit any conflict, controversy and/or claim related to these Terms and Conditions to the exclusive jurisdiction of the Courts of the City of Vigo.
Users have the right to file a claim through the European Commission's online dispute resolution platform, which can be accessed via this [link].